Privacy Policy

Last updated: 14.03.2026

1. Controller

The controller responsible for data processing on this website is:

Hein Gerrit Alberto Agel
Hüttenstraße 45
40215 Düsseldorf
Germany

Email: info@vivago.net

2. General Information

We take the protection of your personal data very seriously and process your data in accordance with the General Data Protection Regulation (GDPR).

Personal data is any information relating to an identified or identifiable individual.

3. Server Log Files

When visiting this website, the server automatically collects the following information:

IP address
Browser type and version
Operating system
Referrer URL
Date and time of the server request

These data are necessary to ensure the stability and security of the website.

Legal basis: Art. 6(1)(f) GDPR.

4. User Accounts

When creating an account, we process:

Email address
Username
Password (stored encrypted)
Registration timestamp

Legal basis: Art. 6(1)(b) GDPR.

5. Reviews and Location Data

When users submit reviews, we process:

Location data (e.g., GPS coordinates or selected places)
Review content
Timestamp
User account reference

Legal basis: Art. 6(1)(b) GDPR and Art. 6(1)(f) GDPR.

6. Payment Processing (Stripe)

Payments are processed via Stripe.

Provider:
Stripe Payments Europe Ltd.
1 Grand Canal Street Lower
Dublin
Ireland

Personal data such as name, email address and payment details may be transmitted to Stripe.

Legal basis: Art. 6(1)(b) GDPR.

7. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited.

Google Analytics uses cookies to analyze website usage.

Processing takes place only with your consent.

Legal basis: Art. 6(1)(a) GDPR.

8. Google Ads

This website uses Google Ads and conversion tracking.

When you click on a Google advertisement, a cookie may be stored on your device.

Processing takes place only with your consent.

Legal basis: Art. 6(1)(a) GDPR.

This website uses a cookie consent tool to obtain and document user consent for the storage of certain cookies or the use of specific technologies in a legally compliant manner.

When visiting our website, the consent tool may process the following data:

your consent preferences
IP address (shortened or anonymized)
date and time of consent
browser information
device information

These data are stored in order to comply with legal obligations regarding the documentation of user consent.

Legal basis: Art. 6(1)(c) GDPR (legal obligation) and Art. 6(1)(f) GDPR (legitimate interest in consent management).

Consent data are stored as long as necessary to fulfill legal documentation requirements.

You can change or withdraw your cookie preferences at any time through the settings available on our website.

10. GoDaddy Email Marketing

We use services provided by GoDaddy to send emails, informational messages, or marketing communications.

Provider:
GoDaddy.com, LLC
2155 E GoDaddy Way
Tempe, Arizona
USA

If you subscribe to receive emails or provide your email address when using our services, your email address may be transmitted to GoDaddy.

The following data may be processed:

email address
name (if provided)
technical usage data such as open rates or click behavior in marketing emails

Processing takes place based on your consent in accordance with Art. 6(1)(a) GDPR or for the performance of a contract under Art. 6(1)(b) GDPR.

Personal data may be transferred to the United States. Such transfers are based on appropriate safeguards in accordance with Art. 46 GDPR (for example Standard Contractual Clauses or the EU-US Data Privacy Framework where applicable).

You may withdraw your consent at any time by using the unsubscribe link contained in emails or by contacting us.

11. Google Web Fonts

This website uses web fonts provided by Google to ensure consistent and visually appealing typography.

Provider:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

When accessing a page, your browser loads the required fonts from Google servers in order to display text correctly.

In the process, Google may become aware that your IP address accessed our website.

The use of Google Web Fonts is based on our legitimate interest in a consistent presentation of our website.

Legal basis: Art. 6(1)(f) GDPR.

Where user consent is requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR.

Further information can be found in Google’s privacy policy:
https://policies.google.com/privacy

12. Data Retention

Personal data will only be stored for as long as necessary for the respective purposes or as required by law.

13. Your Rights

You have the following rights under GDPR:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object

14. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority.

15. Changes

We may update this privacy policy to reflect changes in our services or legal requirements.

In case of any inconsistency between the German Version and those in other languages, the German Version applies.